Privacy Policy

Welcome to AB Rubber Engineering ("AB Rubber Engineering", "we", "our", or "us"). We recognize the importance of protecting the privacy and confidentiality of the personal information entrusted to us by our customers, website visitors, business partners, suppliers, and members of the public. We are committed to handling your personal information in a transparent, secure, and responsible manner while complying with all applicable privacy laws and regulations in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

As a leading manufacturer of high-quality rubber parts for automobiles, we process personal and business data primarily to facilitate supply chain relations, process product inquiries, and deliver reliable customer service to the automotive industry.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you access or use our website, communicate with us through online forms, email, telephone, or other digital channels, or otherwise interact with our manufacturing services. It also explains your privacy rights and the choices available to you regarding the collection and use of your personal information.

By accessing or using our website, submitting inquiries, contacting our team, or otherwise providing personal information to AB Rubber Engineering, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue the use of our website and refrain from submitting personal information through our online platforms.

This Privacy Policy applies solely to information collected through the AB Rubber Engineering website and any related digital services operated by us. It does not apply to third-party websites, services, or platforms that may be linked from our website. We encourage you to review the privacy policies of any external websites before providing them with your personal information.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, technological advancements, or regulatory requirements. Any updates will become effective immediately upon publication unless otherwise stated. Your continued use of our website following any modifications constitutes your acceptance of the revised Privacy Policy.

We collect only the information that is reasonably necessary to operate our business, provide our services, respond to customer inquiries, improve our website, and comply with applicable legal obligations. The type of information we collect depends on how you interact with AB Rubber Engineering.

The personal information we may collect includes, but is not limited to, the following categories:

• Personal Identification Information: Your name, email address, telephone number, mailing address, and any other information you voluntarily provide when contacting us, requesting a product brochure, or submitting an inquiry.
• Communication Information: Details contained in emails, contact forms, customer support requests, feedback, surveys, or any other correspondence exchanged with AB Rubber Engineering.
• Technical Information: Internet Protocol (IP) address, browser type and version, operating system, device type, language preferences, referring website, pages visited, date and time of access, and other technical information automatically collected during your visit.
• Website Usage Information: Information regarding your interactions with our website, including navigation patterns, pages viewed, time spent on pages, click activity, and other analytical information that helps us improve our website and customer experience.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and similar technologies that help us remember your preferences, improve website performance, analyze visitor behavior, and enhance your browsing experience.
• Business Information: If you contact us on behalf of an automotive manufacturer, dealership, distributor, supplier, or business partner, we may collect your company name, job title, GST number, business contact details, and other information relevant to our business relationship.
• Voluntarily Submitted Information: Any additional information you choose to provide while communicating with us, including comments, suggestions, custom rubber component specifications, product inquiries, service requests, or other information that assists us in responding to your needs.

We do not intentionally collect sensitive personal information unless it is voluntarily provided and reasonably necessary for a legitimate business purpose. We also ask that you do not submit confidential, financial, medical, or other highly sensitive information through our website unless specifically requested by us.

If you choose not to provide certain personal information, some services, communications, or website features may not be available or may not function as intended.

AB Rubber Engineering uses the personal information we collect only for legitimate business purposes and in accordance with applicable privacy laws. We process your information to operate our business efficiently, provide customer support, improve our services, maintain website security, and fulfill our legal and regulatory obligations.

Depending on your interaction with our website and services, we may use your personal information for one or more of the following purposes:

• To respond to your inquiries, requests, feedback, or comments submitted through our contact forms, email, telephone, or other communication channels.
• To provide customer support and communicate with you regarding your questions, concerns, or requests for information about our automotive rubber products and manufacturing services.
• To improve the functionality, performance, usability, accessibility, and overall user experience of our website through analysis of visitor interactions and website usage.
• To monitor, maintain, troubleshoot, and protect the security, integrity, and reliability of our website, systems, and digital infrastructure from unauthorized access, fraud, abuse, cyber threats, or other malicious activities.
• To analyze website traffic, visitor behavior, and usage statistics using cookies, analytics tools, and similar technologies to better understand customer preferences and continuously improve our services.
• To communicate important administrative information, including updates to our Privacy Policy, Terms & Conditions, business operations, website functionality, or other notices that may affect your use of our services.
• To comply with applicable legal, regulatory, governmental, accounting, auditing, or law enforcement requirements, including responding to lawful requests from public authorities in India where required by law.
• To establish, exercise, or defend our legal rights, investigate suspected violations of our policies, resolve disputes, and protect the rights, safety, property, and interests of AB Rubber Engineering, our customers, employees, business partners, and the public.
• Where permitted by applicable law or with your consent, to provide information regarding new product launches, catalog updates, promotions, announcements, or other business communications that may be relevant to your automotive industry interests. You may opt out of receiving such communications at any time.

We will only retain and process your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, satisfy legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain accurate business records.

AB Rubber Engineering does not sell, rent, or trade your personal information for commercial marketing purposes. Any use of your information will always be limited to the purposes described in this Privacy Policy or otherwise authorized by applicable law.

AB Rubber Engineering uses cookies and similar tracking technologies to improve your browsing experience, enhance website functionality, analyze website traffic, and better understand how visitors interact with our website. These technologies help us provide a secure, reliable, and user-friendly online experience.

Cookies are small text files that are stored on your device when you visit a website. They enable the website to recognize your browser, remember your preferences, improve performance, and collect information about how the website is being used.

We may use the following types of cookies and tracking technologies:

• Essential Cookies: Required for the proper operation of our website, including page navigation, security features, and access to core website functionality. These cookies cannot be disabled without affecting the operation of the website.
• Performance & Analytics Cookies: Used to collect anonymous information about website traffic, visitor behavior, page performance, and usage statistics to help us improve our website and services.
• Functional Cookies: Allow the website to remember your preferences and settings, such as language selection or previously entered information, to provide a more personalized browsing experience.
• Security Cookies: Help detect suspicious activities, prevent fraudulent use of our website, and maintain the security and integrity of our online services.
• Third-Party Cookies: Certain trusted third-party service providers, such as website analytics or hosting providers, may place cookies on your device to help us understand website performance and improve our digital services. These third parties manage their own privacy practices and policies.

Most web browsers automatically accept cookies; however, you may modify your browser settings to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality, performance, or availability of some features on our website.

In addition to cookies, we may use technologies such as web beacons, tracking pixels, server logs, and similar tools to measure website performance, detect technical issues, improve security, and better understand how visitors interact with our content.

By continuing to use our website without changing your browser settings, you consent to our use of cookies and similar technologies as described in this Privacy Policy, where permitted by applicable law.

AB Rubber Engineering values your privacy and does not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing purposes. We only share personal information when it is necessary to operate our business, provide our manufacturing services, comply with legal obligations, or protect our legitimate interests.

Depending on the circumstances, your personal information may be shared with the following categories of recipients:

• Authorized Employees: Personal information may be accessed by employees or authorized representatives who require the information to respond to inquiries, provide customer support, manage website operations, or perform their assigned responsibilities.
• Service Providers: We may share information with carefully selected third-party service providers that assist us with website hosting, cloud storage, email communications, technical support, cybersecurity, analytics, maintenance, logistics, and other business operations. These providers are contractually required to protect your information and use it only for authorized purposes.
• Professional Advisors: Where necessary, information may be shared with legal advisors, accountants, auditors, insurers, or other professional consultants who assist us in operating our business or complying with legal obligations.
• Legal and Regulatory Authorities: We may disclose personal information where disclosure is required or permitted by applicable law, regulation, court order, subpoena, governmental request, or other lawful process in India, or where necessary to protect our legal rights or comply with regulatory obligations.
• Business Transactions: In the event of a merger, acquisition, restructuring, financing, sale of assets, or other business transaction involving AB Rubber Engineering, personal information may be transferred as part of the transaction, subject to appropriate confidentiality and privacy safeguards.
• Protection of Rights and Safety: We may disclose personal information when we reasonably believe such disclosure is necessary to investigate fraud, enforce our policies, protect the security of our website, prevent illegal activities, or safeguard the rights, property, and safety of AB Rubber Engineering, our customers, employees, suppliers, or the public.

Where third-party organizations process personal information on our behalf, we take reasonable steps to ensure they maintain appropriate administrative, technical, and physical safeguards to protect your information in accordance with applicable privacy laws and industry best practices.

We do not knowingly disclose more personal information than is reasonably necessary for the specific purpose for which it is shared, and we expect all recipients to process personal information responsibly, securely, and in compliance with applicable legal requirements.

AB Rubber Engineering retains personal information only for as long as it is reasonably necessary to fulfill the purposes for which it was collected, including providing our services, responding to inquiries, maintaining business records, complying with applicable legal and regulatory obligations, resolving disputes, and enforcing our agreements and policies.

The length of time we retain personal information depends on the nature of the information, the purpose for which it was collected, and any legal, accounting, tax, or operational requirements that may apply. Different categories of information may therefore be retained for different periods.

• Customer Inquiries: Information submitted through contact forms, emails, or customer service requests may be retained for as long as necessary to respond to your inquiry, maintain communication records, and improve our customer support services.
• Website Analytics: Technical information and website usage data collected through cookies or analytics tools may be retained for statistical analysis, website performance monitoring, security purposes, and service improvements in accordance with applicable laws.
• Business Records: Certain information may be retained for longer periods where necessary to comply with accounting, taxation, legal, regulatory, insurance, or record-keeping obligations imposed by applicable laws in India.
• Security Logs: System logs, server records, and security-related information may be retained for an appropriate period to investigate security incidents, detect fraudulent activity, maintain system integrity, and protect our business operations.

Once personal information is no longer required for the purposes for which it was collected, we will securely delete, anonymize, or destroy the information using reasonable administrative, technical, and physical safeguards, unless a longer retention period is required or permitted by applicable law.

In certain circumstances, we may retain limited information for longer periods where necessary to establish, exercise, or defend legal claims, comply with court orders or regulatory investigations, prevent fraud, resolve disputes, enforce our legal agreements, or protect the rights, safety, and legitimate interests of AB Rubber Engineering and others.

AB Rubber Engineering is committed to protecting the confidentiality, integrity, and security of the personal information entrusted to us. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, modification, loss, theft, misuse, or destruction.

We regularly review our security practices and implement appropriate measures to help ensure that the personal information we collect remains protected throughout its lifecycle. These safeguards are designed to reflect the sensitivity of the information being processed and the nature of our business operations.

Our security measures may include, where appropriate:

• Secure website technologies, including encrypted communications using SSL/TLS protocols where applicable.
• Restricted access to personal information, allowing access only to authorized employees, contractors, or service providers who require the information to perform legitimate business functions.
• Password protection, authentication procedures, firewall technologies, malware protection, and other reasonable cybersecurity controls designed to safeguard our systems and digital infrastructure.
• Regular monitoring of our systems to detect unauthorized access attempts, suspicious activities, security vulnerabilities, or other potential threats.
• Secure storage, management, and disposal of personal information using industry-accepted practices appropriate to the nature of the information being retained.

While we take reasonable precautions to protect your personal information, no method of transmitting information over the Internet or storing electronic data can be guaranteed to be completely secure. As a result, although we strive to use commercially reasonable security measures, we cannot guarantee the absolute security of any information transmitted to or from our website.

You also play an important role in protecting your personal information. Where applicable, you are responsible for maintaining the confidentiality of any credentials or information used to access our services and should avoid sharing sensitive information through unsecured communication channels.

If we become aware of a security incident or data breach involving personal information that poses a real risk of significant harm, we will take appropriate steps to investigate the incident, mitigate its impact, comply with applicable legal obligations, and notify affected individuals and relevant regulatory authorities where required under applicable Indian laws.

AB Rubber Engineering primarily operates in India; however, certain third-party service providers that support our business operations, website hosting, cloud infrastructure, analytics, communication services, cybersecurity, or technical support may process or store personal information in jurisdictions outside of India.

As a result, your personal information may be transferred to, processed, or stored on servers located in countries where privacy and data protection laws may differ from those in India. In some cases, foreign governments, courts, law enforcement agencies, or regulatory authorities may have lawful access to personal information under the laws of those jurisdictions.

Before transferring personal information across borders, we take reasonable steps to ensure that appropriate contractual, administrative, and technical safeguards are in place to protect your information and to require third-party service providers to handle personal information in a manner that is consistent with this Privacy Policy and applicable privacy legislation.

We carefully evaluate our third-party providers and seek to work only with organizations that maintain appropriate security practices, confidentiality obligations, and recognized standards for protecting personal information throughout the processing lifecycle.

Where required by applicable laws, we will implement additional safeguards or contractual protections designed to ensure that cross-border transfers of personal information receive an appropriate level of protection and are processed only for authorized business purposes.

By using our website or voluntarily providing your personal information to AB Rubber Engineering, you acknowledge and understand that your information may be transferred to and processed in jurisdictions outside India where it may be subject to the lawful access requirements of those jurisdictions. Regardless of where your information is processed, we remain committed to protecting your personal information and handling it responsibly in accordance with this Privacy Policy.

AB Rubber Engineering is committed to protecting the privacy of children. Our website is intended for use by individuals who are of the legal age or who are accessing the website under the supervision of a parent or legal guardian. We do not knowingly collect, use, or disclose personal information directly from children through our website.

We do not intentionally design our website, products, or online services to attract children, nor do we knowingly request or solicit personal information from individuals who are minors under applicable laws in India. If a child voluntarily submits personal information without appropriate parental or guardian consent, we encourage the parent or legal guardian to contact us immediately.

If we become aware that we have inadvertently collected personal information from a child without the necessary legal authorization or parental consent where required, we will take reasonable steps to promptly investigate the matter and securely delete or anonymize the information, unless we are legally required or permitted to retain it.

Parents and legal guardians are encouraged to actively monitor their children's online activities and educate them about the safe and responsible use of the internet, including the importance of not sharing personal information through websites without appropriate supervision.

If you believe that a child has provided personal information to AB Rubber Engineering through our website, or if you have any concerns regarding children's privacy, please contact us immediately using the contact information provided in this Privacy Policy. We will review your request promptly and take appropriate action in accordance with applicable laws.

AB Rubber Engineering respects your privacy rights and is committed to complying with the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000, as well as other applicable regulations in India. Subject to legal limitations and exceptions, you have certain rights regarding the personal data we collect, use, and process.

Depending on the circumstances and applicable law, you may exercise one or more of the following rights:

• Right to Access: You may request access to the personal data we hold about you and receive information regarding how your data has been collected, used, disclosed, and retained.
• Right to Correction & Erasure: If you believe that any personal data we maintain about you is inaccurate, incomplete, or outdated, you may request that we correct or update the data. You may also request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to Withdraw Consent: Where your consent is the legal basis for processing your personal data, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services or respond to specific requests.
• Right to Request Information: You may request additional information regarding our privacy practices, the categories of personal data we collect, the purposes for which it is used, and the organizations with whom it may be shared.
• Right of Grievance Redressal: If you believe that we have not handled your personal data in accordance with applicable laws, you may submit a complaint directly to our Grievance Officer. If your concern is not resolved, you have the right to register a complaint with the Data Protection Board of India.

To protect your privacy and prevent unauthorized access to personal data, we may request reasonable information to verify your identity before responding to any privacy-related request. We reserve the right to decline or limit requests where permitted or required by applicable law, including situations involving legal privilege, confidential commercial information, or the privacy rights of other individuals.

We aim to respond to privacy-related requests within a reasonable period and in accordance with the timelines prescribed by applicable legislation.

If you wish to exercise any of your privacy rights or have questions regarding how your personal information is handled, please contact us using the contact details provided in the "**Contact Information**" section of this Privacy Policy.

AB Rubber Engineering reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our business operations, services, technology, legal obligations, industry standards, or applicable legislation in India. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, disclose, and protect your personal information.

When we make material changes to this Privacy Policy, we will update the "Last Updated" date displayed at the beginning of this page. Where required by applicable law, we may also provide additional notice through our website or by other appropriate communication methods before such changes become effective.

Any amendments to this Privacy Policy will become effective immediately upon publication on our website unless otherwise stated. Your continued access to or use of our website after the revised Privacy Policy has been published constitutes your acknowledgment and acceptance of the updated terms, to the extent permitted by applicable law.

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. Any delay or failure by AB Rubber Engineering to enforce any provision of this Privacy Policy shall not constitute a waiver of our rights.

If you do not agree with any future modifications to this Privacy Policy, you should discontinue using our website and refrain from providing any further personal information through our online services. We recommend that you retain a copy of this Privacy Policy for your records and revisit it regularly to stay informed of any updates.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way AB Rubber Engineering collects, uses, stores, or discloses your personal information, we encourage you to contact us. We are committed to addressing privacy-related inquiries in a timely, transparent, and professional manner.

You may also contact us if you wish to exercise your rights under applicable Indian privacy laws, including requesting access to your personal information, correcting inaccurate information, withdrawing your consent where applicable, or obtaining additional information regarding our privacy practices.

Upon receiving your request, we may ask you to provide sufficient information to verify your identity before processing your inquiry. This verification process helps protect your personal information from unauthorized access or disclosure. We will make reasonable efforts to respond to all legitimate privacy requests within the timeframes required by applicable laws.

If you are not satisfied with our response to your privacy concern, you may contact our Grievance Officer, or escalate the matter to the appropriate regulatory authority in India.

We value the trust you place in AB Rubber Engineering and remain committed to protecting your personal information with transparency, integrity, and care. Your privacy is important to us, and we appreciate the opportunity to serve you responsibly.